Good communication and consultation skills are very important in medical and health care. Effective doctor-patient communication is a central clinical function in building a therapeutic doctor-patient relationship, which is the heart and art of medicine. This is essential in the delivery of high-quality health care. Much patient dissatisfaction and many complaints are due to breakdown in the doctor-patient relationship. However, many doctors tend to overestimate their ability in communication. Over the years, much has been published in the literature on this important topic. We review the literature on doctor-patient communication. The course on Improving Communication and Consultations Skills is designed to equip healthcare professionals and students with the knowledge and understanding in order to face the challenges in health and medical practice in dynamic World.
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