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GenAI in hospitality: From dumb chatbots to intelligent customer service agents - ET CIO

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With the use of large language model, GenAI models will slowly get trained on extensive textual and multiple types of data enabling them to deliver large text related tasks , linguistics including Arabic to English and vice versa translation on the fly, editing tasks, classification of data and bring quick results.

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"GenAI in hospitality: From dumb chatbots to intelligent customer service agents - ET CIO", MachPrinciple, January 03, 2024, https://machprinciple.com/post/GenAI-in-hospitality-From-dumb-chatbots-to-intelligent-customer-service-agents---ET-CIO

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